Second Life group chat will continue to be borked

 By now, pretty much everyone who belongs to a group in Second Life has experienced chat frustrations. Whether it's one way chat (you send text to the group and never see replies or your own text), massive lag or group chats simply stopping altogether, it's gotten ridiculous. Of course there are several JIRAs filed on the issues and people like myself continue to open support tickets to keep this issue at the forefront for  a solution. After all, communication with others is pretty much one of the main reasons we are in Second Life. (Naughties and buying shooz aside ahem.)

So imagine my surprise when I got a response to my latest support ticket where a Linden actually says: "The solution we currently have in place will result in this issue returning intermittently." I mean wow, just wow.

Here is the complete response:

Hello Snickers Snook,

Thank you for contacting Second Life support, and for your patience. I am sorry to hear that you have been having issues with your group chats! I understand how frustrating this has been. The solution we currently have in place will result in this issue returning intermittently, and we encourage you to continue to reach out to us whenever group chats begin to misbehave again!

In the meantime, we were able to initiate some updates to our chat servers which should remedy these issues and errors. Thank you for your patience while we work to find a more permanent fix for this issue.

Please let me know if you have any other questions or concerns!

Best Wishes,

xxxxxxx Linden

Talk about mixed messages. What astounds me is that a tech company that can deliver complex graphic renderings and stuffs can't get something as seemingly simple as group IMs right. 

So yeah, group chat will continue to be borked. Deal with it foo.